twice i had trouble with this item first time it got delivered one of the drops was shattered where the hole was so couldn't use it sent it back and a replacement came however the holes where drilled greatly an were close to shattering completely so sent it back totally guttered as loved it when it airred
As with all new formats it takes a while for things to settle, and is always a challenge when you have been used to a particular site layout.
Our IT department are aware of all the comments being passed to them and are working hard to rectify any problems that are arising.
The 30 day money back guarantee is great for inspecting an item and making sure it is right for you. We are sorry that this particular item fell below your expectations.