I like rough gems not broken ones
Thank you for your feedback.
Please accept our apologies that we have not been able to call you today regarding this.
We're very sorry to hear that this strand was broken. Please get this strand sent back to us and we will try to replace it (subject to availability) or we can refund it if you wish.
If you have any questions regarding this, please don't hesitate to get in touch.
Unusual and different made great setv
These are fantastic have already had several requests for them as pendants.