Thank you for your feedback regarding item KDZH66.
It was great speaking with you today about the issues that you have had with this particular item. We are sorry to hear that this item was not what you had expected and that this has resulted in the item being returned to us. Once we receive your return, we will aim to process this as quickly as possible. An email has also been sent to our Product Manager to find out when the sterling silver earring findings may be back in stock and we will contact you when we receive an answer.
If you require any further assistance, please contact our help team.
Clare W - Help Team
good deal thank you
Very good service, with pleasant people to speak to.
A nice earring finding
Not the best quality finish to the earrings disappopinted will not buy this product again
Thank you for your recent feedback
We are sorry to hear that your recent purchase has not lived up to our usual high standards. We do have a 30 day money back guarantee with all purchases and actively promote this when airing an item. If a customer is ever unhappy with a purchase, then they can send this back to us under our money back guarantee for either a refund or replacement. We do appreciate your comments and have passed these on to the product team.
Fiona - Help Team
Again the back hook was shorter than anticipated, but a lovely front design detail, good value.
Far better to look at than the description leads you to think!
These are very pretty! X
Love your silver never buy silver findings elsewhere now as yours are so much better value
Good value. nice items.