Hi, Thank you for responding to our request for feedback. It is unfortunate that we were not able to make contact with you today.
I am sorry to hear that you are not happy with the Rose Gold Plated 925 Sterling Silver Beaded Star Caps Approx 6.5mm.(7 pcs) - JMAZ52. I am pleased to see that you have taken advantage of our 30 day money back guarantee so we can offer you a refund or a replacement.
Sorry for any inconvenience caused by this.
If you would like to discuss this further, please do not hesitate to contact us on 0800 6444 655 and press option 2 for Customer Service.
Kelly - Help Team.com